Terms and Conditions - Cloud IX Confidential Natural Language Processor Effective Date: 02/13/2024
Welcome to Cloud IX, the University-Focused Confidential Resource for Sexual Assault Survivors, designed to provide support and resources to survivors of sexual assault as they navigate their healing journey. Please carefully read these Terms and Conditions before using Cloud IX. By chatting with Sky, finding your way home with Nimbus, filtering through Stratos, and working through Helios modules, you agree to abide by these terms and conditions. The following terms and conditions (the “Agreement”) govern all use of the Cloud IX® mobile device application (“Application”). The Application is owned and operated by Cloud IX on Campus (“Cloud IX”). The Application is subject to your acceptance without modification of all of the terms and conditions contained herein. In this Agreement, the words (i) “Device” means any mobile device or personal computer you own, use, or control; (ii) “Network” means any wired or wireless communication service, such as cellular or mobile networks, computer networks such as Wi-Fi, Global Positioning System (“GPS”), and any other communication service or technology; (iii) “Application” means the Cloud IX application and any related software, website(s), updates, content and/or documentation; (iv) “Communication” means any transfer of human or machine readable data and/or image, video or audio content between the application and any third party device, system or server. Other defined terms are included below. Cloud IX’s collection and use of data in connection with the Application is as provided in the Privacy Policy found here: Privacy Policy for CLOUD IX
PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE APPLICATION. BY DOWNLOADING OR USING THE APPLICATION YOU (A) ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT; (B) AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT; AND (C) BY ACCESSING, VIEWING, OR USING ANY PART OF THE APPLICATION YOU AGREE TO ALL OF THE BINDING TERMS AND CONDITIONS CONTAINED HEREIN.
Cloud IX reserves the right, at its sole discretion, to modify or replace any of the terms or conditions of this Agreement at any time, without notice. It is your responsibility to check this Agreement periodically for changes. Your continued use of the Application following the posting of any changes to this Agreement constitutes acceptance of those changes.
1. Privacy and Confidentiality: Cloud IX is committed to safeguarding the privacy and confidentiality of its users. All interactions and personal information shared with Cloud IX will not be shared anywhere, or collected for identification purposes. Data collected (User counts, time spent on the Application, etc.) is subject to our Privacy Policy, which can be found below: Privacy Policy for CLOUD IX
2. Grant of License Cloud IX grants you the right to use the Application in accordance with these terms. Your ability to use the Application is limited, non-exclusive, non transferrable, and cannot be used for commercial purposes.
3. Support and Information: Sky provides information and resources to assist survivors in their healing journey. However, Sky is not a substitute for professional medical or psychological advice. Users are encouraged to seek assistance from qualified professionals when necessary. Sky does not provide crisis intervention services, and in case of emergencies, users should contact the appropriate authorities or emergency services. Emergency services can be accessed anywhere in the United States by calling 911. Nimbus provides off campus navigation to trusted around-campus locations. Nimbus should be utilized only when the user’s perceived threat levels are at a low or nonexistent level; anything above this is encouraged to be connected with emergency services. Safety advice provided by Nimbus should be taken in context with the situation at hand, and applied with this paradigm in mind. Helios provides preliminary cognitive exercises to assist students with processing traumatic incidents. Helios is not a substitute for professional medical or psychological advice. Users are encouraged to seek assistance from qualified professionals when necessary. Sky does not provide crisis intervention services, and in case of emergencies, users should contact the appropriate authorities or emergency services. Emergency services can be accessed anywhere in the United States by calling 911. Stratos will provide contact information for sexual and domestic violence resources surrounding the university. Any resource that is added is aware of their addition to the Stratos Database, and some information may be incomplete (ie. Location, Hours, Cost) due to privacy or individual variation.
Utilizing Cloud IX and chatting with Sky does not constitute a report to any licensed University. Universities will not have access to the information you share with Cloud IX, Sky, or Nimbus.
4. Appropriate Use Disclaimers: Cloud IX is intended to be a safe and supportive space for survivors. Users must communicate respectfully and refrain from using the chatbot for any harmful ormalicious purposes. Harassment, hate speech, or any form of abuse will not be tolerated. Cloud IX's administrators reserve the right to take appropriate action against users who violate these guidelines. You understand and agree that any Communication sent or received by you through the Application may be delayed or prevented by a variety of factors. You also agree that Cloud IX shall not be liable for any inadequate Network connectivity, delays, failure to deliver, or misdirected delivery of any Communication; for any errors in the content of a Communication; if any part of the user interface element does not function; or for any actions taken or not taken by you or any third party in reliance on a Communication. You must provide and use, at your own expense, a Device and Network that are compatible with the Application. Cloud IX does not guarantee that the Application can be accessed through, or will be compatible with, all Devices or Networks. The Application may fail due to a variety of circumstances, including circumstances or conditions beyond Cloud IX’s control. You understand and agree that Network connectivity may be interrupted, circumvented or otherwise compromised. Such Network connectivity is beyond Cloud IX’s control, and Cloud IX may not be able to assist in resolution of problems with respect to the Application relating to such Network connectivity. You understand that your use of the Application may be limited by your Network provider or by the capabilities or capacities of your Device. If your Device or Network are incompatible, inoperative, interrupted or circumvented, or in ‘Airplane Mode’ or similar modes without network connectivity, no data will be received by the Application and some services of the Application may not be available.
5. Reporting Concerns: If you encounter any inappropriate behavior, content, or any violation of these terms while using Cloud IX, please report it immediately using our website cloud-ix.com. Cloud IX's administrators will investigate and take appropriate action to address the issue.
6. Intellectual Property: The Application is intended solely for your personal use. All intellectual property rights in the Application are owned by Cloud IX on Campus Inc. and are protected by law, including but not limited to confidential information, copyright, and trademark law, as well as other applicable laws and international treaty provisions. Your use of the Application does not transfer any right, title, or interest in the Application. You shall not remove any product identification, copyright or trademark notices or any other proprietary notices or restrictions from the Application. Use of Cloud IX trademarks and copyrighted materials is limited to your use of the Application. Cloud IX does not grantyou or any other user permission to use Cloud IX trademarks, copyrighted materials, or other intellectual property unless otherwise agreed to in writing by you and the owners of Cloud IX.
7. Age Restriction: Cloud IX is intended for university students and is not suitable for individuals under the age of 18. Parents or guardians are responsible for ensuring that minors do not access the chatbot.
6. Limitation of Liability: CLOUD IX SHALL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF, IN CONNECTION WITH OR RELATING TO THE USE OF OR INABILITY TO USE THE APPLICATION OR ITS SERVICES, INCLUDING ANY LIABILITY (A) FOR ANY INCORRECT OR INACCURATE INFORMATION, (B) FOR ANY UNAUTHORIZED ACCESS TO OR DISCLOSURE OF YOUR TRANSMISSIONS OR DATA, (C) FOR STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICES, OR (D) FOR ANY OTHER MATTER RELATING TO THE SERVICES OR ANY THIRD PARTY WEBSITE OR APPLICATION. CLOUD IX SHALL IN NO EVENT BE LIABLE FOR ANY CLAIMS, LOSSES, EXPENSES OR LIABILITIES OF ANY KIND, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. ACCORDINGLY, SOME OF THE ABOVE DISCLAIMERS AND LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE EXCLUSIONS AND LIABILITY ARE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
7. Disclaimer of Warranties: YOU EXPRESSLY UNDERSTAND AND AGREE THAT: YOUR USE OF THE APPLICATION IS AT YOUR SOLE RISK. THE SERVICES AND THE MATERIALS CONTAINED HEREIN ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THIS TERMS OF USE, CLOUD IX AND ITS OFFICERS, EMPLOYEES, STUDENT USERS, AND AGENTS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED,INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THIS TERMS OF USE, CLOUD IX MAKES NO WARRANTY THAT (A) THE APPLICATION WILL MEET YOUR REQUIREMENTS, (B) THE APPLICATION WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE INFORMATION THAT MAY BE OBTAINED FROM THE USE OF THE APPLICATION WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF THE APPLICATION, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE APPLICATION WILL MEET YOUR EXPECTATIONS, AND (E) ANY ERRORS IN THE APPLICATION WILL BE CORRECTED. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE APPLICATION IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, YOUR MOBILE DEVICE, OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM CLOUD IX OR THROUGH THE APPLICATION SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS TERMS OF USE. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, CLOUD IX DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, ANY IMPLIED WARRANTIES, WITH RESPECT TO THE APPLICATION. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, CLOUD IX EXPRESSLY DISCLAIMS ALL LIABILITY FOR APPLICATION DEFECT OR FAILURE, CLAIMS THAT ARE DUE TO NORMAL WEAR, APPLICATION MISUSE, ABUSE, APPLICATION MODIFICATION, AND NON-COMPLIANCE WITH ANY WRITTEN DIRECTIONS.
8. Changes and Updates: Cloud IX's administrators reserve the right to modify, update, or discontinue the chatbot at any time without notice. Users will be informed of significant updates or changes, if applicable.
9. Contact and Feedback: We value user feedback, suggestions, and concerns. If you have questions or feedback regarding Cloud IX or need assistance, please contact us through the website: cloud-ix.com Your input is essential for improving the chatbot's quality and services.10. Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of the State of Louisiana. If for any reason a court of competent jurisdiction finds any provision, or portion thereof, to be unenforceable, the remainder of this Agreement shall remain in full force and effect. By using Cloud IX, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the chatbot. Sky is dedicated to providing support and resources for survivors of sexual assault, and your cooperation helps maintain a safe and welcoming environment for all users.
11. Terms and Termination The Agreement commences when you download or install the Application and will continue in effect until terminated by you or Cloud IX as set forth in this section. Cloud IX may terminate this Agreement at any time without notice if it ceases to support the Application, which Cloud IX may do in its sole discretion. In addition, this Agreement will terminate immediately and automatically without any notice if you violate any of the terms and conditions of this Agreement. Upon termination, all rights granted to you under this Agreement will also terminate, and you must cease all use of the Application and delete all copies of the Application from your Device and account. Termination will not limit any of Cloud IX’s rights or remedies at law or in equity.
PROTOTYPER TERMS AND CONDITIONS FOR CLOUDIX